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    Frequently Asked Questions regarding our Garage Doors & Garage Door Services

    We Won’t Be Beaten for Range, Quality, Service or Price – Call Us On 08000 252 798

    Frequently Asked Questions

    Front Doors

    The question of which front door material is best entirely comes down to your personal preferences, taste and budget. Those who value security and energy efficiency may prefer a composite door while those who prioritise affordability and durability might opt for an aluminium door. Timber front doors are often selected by those who value a more traditional, timeless look, however, many of our composite doors can be customised to replicate the appearance of wood without any of the maintenance requirements or weathering issues.

    No matter what type of front door material you prefer, you can be confident you’ll receive only the highest quality products from us.

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    Here at JB Garage Doors, we supply both aluminium front doors and composite front doors – two strong materials that promise exceptional durability and longevity.

    Unlike timber front doors, our aluminium front doors are strong yet lightweight and, thanks to their robust nature, can withstand brute force and weather damage. Meanwhile, our composite front doors are made from a blend of materials, including GRP, uPVC, foam and timber, to create an extremely tough, secure door that will stand the test of time. Whatever type of front door you choose, we only stock trusted products from leading manufacturers, such as Hörmann and Truedor, so you can be confident in the quality of our inventory.

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    Arguably, the most secure type of front door is a composite front door. Made up of a blend of materials, such as GRP, uPVC, foam and timber, composite front doors are incredibly durable and can withstand any attempt at forced entry.

    If you’re looking for a safe front door, it’s also best to check whether the product in question has ‘Secured by Design status. This is a police initiative that aims to improve the security of all buildings and reduce crime. Many of our front doors come with advanced multi-point locking systems as standard and can also be upgraded to meet ‘Secured by Design’ status for your peace of mind.

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    Your front door is vital for ensuring the safety and security of your home, not to mention it has a huge impact on the kerb appeal of your property. If you think your front door looks in need of replacement, there are several signs you should watch out for, such as:

    • Warping or weathering
    • Dated appearance
    • Draughts
    • Increased energy bills
    • General wear and tear
    • Difficulty opening and closing the door
    • Security concerns (outdated locks, weak materials and more)

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    There is no universal, set price for a new front door and front door installation costs can vary based on a number of factors, such as the material, style and the manufacturer you choose. If you’d prefer a unique colour or your front entrance is an unusual shape or size, this can raise costs further as you’ll likely require a custom-made door.

    Installation costs can also vary depending on the complexity of the project, such as whether the existing frame needs resizing or replacing, or if you’ve opted to integrate additional security features. When you choose JB Garage Doors for your next front door installation, you can be sure you’ll always receive a fair price and we’ll provide a comprehensive free quote before any work begins so you can budget accordingly.

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    Garage Door General Questions

    Here at JB Garage Doors, we’re one of the most respected garage door experts in Kent and our team operates in domestic and commercial properties all across the region. Not sure if we cover your location? Check out our list of areas we cover or get in touch with our friendly team to see if we work in your neighbourhood.

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    The length of time between the quotation and your new garage door being fitted entirely depends on the type of garage door you’ve ordered — some manufacturers may have longer lead times than others. However, we will always strive to keep turnaround times to a minimum and, once your new garage door has arrived, we can complete installation in a matter of hours. 

    If your garage door is in need of immediate replacement and you require more specific advice about the fastest delivery options, please get in touch today — our team will be more than happy to answer your questions.

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    Here at JB Garage Doors, most of our sectional garage doors come automated as standard. Electric sectional garage doors are a sought-after feature as they maximise convenience, enhance security and offer effortless operation. However, all of our electric sectional garage doors can be operated manually if you prefer — it’s simply down to your preference. 

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    Yes, absolutely! Following a free site survey, our team will provide a free comprehensive quotation so that you can make an informed decision. This figure is calculated by taking into account the type of garage door you’re after and the size and complexity of the project. As an independent local business, we pride ourselves on transparency and your quote will be fully itemised with no hidden costs. 

    If you’re happy with the figure provided, get in touch with our team and we can arrange a date for installation. However, our free quotes come with no obligation, so there is no pressure to proceed if you decide our company is not the right fit for your needs.

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    Here at JB Garage Doors, we supply sectional garage doors in a variety of sizes. Before installing your new garage door, we’ll always carry out a free site survey. During this assessment, one of our experienced technicians will thoroughly measure your garage aperture to ensure you receive a flawlessly fitting garage door.

    So, whether you have a single, double or even an unusually sized garage, the team at JB Garage Doors will supply a garage door that is tailored to your unique specifications. Get in touch with us to find out more about our made-to-measure sectional garage doors.

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    At JB Garage Doors, we can collaborate with both architects and manufacturers to find the perfect garage door for your property. We understand that you’ll likely want to create a cohesive look for your property and match your garage door to your front entrance door and, with a range of woodgrain finishes and RAL colours available, we can usually make this happen. If you have specific requirements for your garage door, get in touch with our team and we can help to source the perfect product for you.

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    Here at JB Garage Doors, we take pride in offering a comprehensive range of garage doors in a variety of styles, colours and finishes. With such a diverse selection available, there should always be a product that matches your existing windows. If you have a specific finish in mind and need assistance finding the right garage door to match, contact our team and we’ll do what we can to help.

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    Because power gates are there to provide perimeter security, they are designed to prevent visitors from accessing your property when you’re not there. However some systems provide a facility that calls the mobile number of the owner when someone is seeking access, and the owner can release the gates even if they are hundreds of miles away.

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    We always provide the owner with manual release keys and instructions on how to release the automation system in the event of a power failure. Some systems also come with battery back up.

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    The best way to establish any costs is to organise a free home visit and survey. Once we know the exact dimensions of your garage and your particular requirements, we can then go through all the possible products and costs. We offer extremely competitive prices on all our automatic garage doors but the final price will depend on your specific requirements, along with the shape and configuration of your garage door opening. We can then provide a written quotation. If you decide to go ahead, we can deliver and install on a day that suits you – all work is guaranteed.

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    The dimensions quoted as the opening size of an up-and-over garage door are always expressed as WIDTH x HEIGHT and refer to the opening within a suitable timber frame or within the factory fitted steel frame, and NOT to the actual size of the door. We can quickly establish this on your behalf if you ask for a free on-site survey and quotation – from this, we can recommend the best options for your situation.

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    Garage Door Installation & Replacement

    Yes, absolutely! Here at JB Garage Doors, in addition to supply and installation, we also provide ongoing garage door repair and maintenance work. We’ve been in business for over 50 years and have learnt a thing or two about up and over garage doors during this time. This means that, no matter the complexity or scale of your repair work, we can help restore proper function in no time. 

    Every member of our team is extensively trained in-house, meaning you can always be sure of an exceptional repair from us. And what’s more, in the unlikely event that something goes wrong, all of our repair work comes with a three-month guarantee for your peace of mind.

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    The time it takes for your new up and over garage door to be installed is dependent on a number of factors, such as the size, style and finish of your product. You also have to keep the manufacturer in mind, as some may have longer lead times than others. 

    As a family-run business, we know how frustrating it can be if you’re without a properly functioning garage door; that’s why strive to keep turnaround times to a minimum. If your project is time-sensitive, we can provide specific advice on the fastest delivery options available – simply get in touch with our friendly team. Once your new up and over garage door has arrived, one of our experienced garage door fitters can install it within a matter of hours.

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    An electric garage door maximises convenience, enhances security and is a perfect solution for those with limited mobility. Many of our up and over garage doors come automated as a standard so you can take advantage of these benefits. 

    However, we recognise that automatic garage doors are not to everyone’s taste, so all of our up and over garage doors can be operated manually as well if you prefer. 

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    Of course! Before beginning any work, we’ll always provide you with a free quote so that you know just what costs to expect. Our quotes are fully itemised with no hidden payments, so you’ll always know exactly where your money is going. Once you’ve received your price, it’s entirely up to you whether you’d like to proceed with installation – our quotes are no obligation, so we’ll never hound you for a decision or coerce you into a purchase.

    As a local family-run business, we’re passionate about offering fair prices to all of our customers and we provide a range of up and over garage doors to suit all budgets. 

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    Here at JB Garage Doors, we supply up and over garage doors in all standard single and double sizes. However, if your garage opening is unusually sized, we can also provide made-to-measure garage doors that accommodate your needs.

    Before installation, one of our garage door technicians will visit your home and perform a free consultation. During this appointment, we’ll take a comprehensive range of measurements to ensure your new garage door is custom made to the specific dimensions of your garage opening. 

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    We understand how important a fully functional garage door is for the safety and security of your property. That’s why, here at JB Garage Doors, we prioritise short lead times, working closely with many of the leading manufacturers to ensure swift delivery of your new door.

    However, every project is different and the time it takes for your new garage door to be fitted is dependent on a number of factors, including the size, style and manufacturer of your door. If time is of the essence and you require a new garage door as quickly as possible, get in touch with our team and we can advise you on the best options available. 

     

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    Yes, here at JB Garage Doors, we supply both manual and electric roller garage doors. Most of our roller garage doors come automated as standard, allowing you to access your garage with just the press of a button. However, all of our automated roller garage doors can also be operated manually if you’d prefer – it’s entirely up to you.

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    Absolutely! As an independent business, we prioritise honesty and transparency and we’ll provide a free and fully itemised quote before we start any project. That way, you’re always aware of costs and won’t be hit by any unexpected bills.

    Once you’ve received your quote, you’re free to decide whether you’d like to proceed with your new garage door installation. Our free quotes are entirely no obligation – we’ll never pile on the pressure to make a purchase.

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    Here at JB Garage Doors, we supply all standard single and double garage door sizes. We can also create made-to-measure garage doors that are custom made to the dimensions of your garage opening, so we can accommodate even the most unusually sized apertures.

    Before beginning any installation, one of our experienced garage door technicians will pay a visit to your home to carry out a free consultation. We’ll take a range of measurements to ensure that your new garage door is a perfect fit.

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    Yes! Here at JB Garage Doors, we pride ourselves on our tidy way of working and will remove all debris to leave your space exactly as we found it.

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    From the initial consultation through to the final installation, the time it takes to get a new garage door fitted can vary depending on several factors, including the style you’ve chosen and the complexity of your project. At JB Garage Doors, we maintain strong working relationships with a number of leading manufacturers which helps us to keep turnaround times to a minimum.

    Once your new garage door has arrived, our highly-experienced team will work quickly and efficiently to complete any installation within a matter of hours. If you need your new garage door fitted within a specific timeframe, contact our team and we will do our best to accommodate your schedule.

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    This can vary depending on the style or age of your garage door, but yes, in most cases we can automate your existing garage door. This provides you with all the convenience of an automatic door without the need for an entire replacement. If you get in touch with our team, we can arrange a free home consultation where we will examine your garage door in person and assess its suitability for automation.

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    Generally, most gates can be automated but there may be some exceptions. Much will depend on the site layout, the state of repair of the existing gates, the gate posts and hinges, and the gate leaf alignment. Our professionals can conduct a free site survey to assess your individual situation and offer a quotation.

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    Yes, our professionals may be able to do this, subject to survey, although this may not deliver all the benefits of a completely new integrated system. Call us for a free, no-obligation survey and quotation for either option.

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    Yes, if we are installing a new system then we will remove all the leftover materials and debris including the old door and frame (although we may request a small charge regarding landfill costs, if required).

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    Garage Door Repairs

    Yes, we do! Here at JB Garage Doors, we’re a full-service company; this means we don’t just offer supply and installation, we also provide ongoing garage door repair and maintenance work. 

    Throughout our 50+ years in business, we’ve handled all manner of roller garage door repairs, from minor issues to major problems that prevent proper function. All of our garage door technicians are extensively trained in-house, so no matter which team member you interact with, you can be sure of a flawless repair. And if that isn’t enough reassurance, we also provide a three-month guarantee on all repair work for your peace of mind.

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    Yes! Here at JB Garage Doors, we are a full-service company and can carry out repairs on all garage door styles, including sectional garage doors. We’ve been in operation now for over 50 years and have built up a wealth of expertise and knowledge during this time. This means our team can handle any garage door repair that comes our way, from minor issues to complex problems that render your garage door unusable. In the unlikely event that something goes wrong, we also offer a three-month guarantee on all repair work for your peace of mind.

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    Absolutely! Thanks to our strong working relationships with a number of leading manufacturers, we maintain an extensive inventory of garage door spares. So, if you ever encounter a problem with your garage door and need a replacement part, our team is fully capable of supplying and installing the required spares promptly to ensure your door is quickly restored to full working condition.

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    Yes, as a full-service company, we can provide repairs and maintenance on garage doors of all styles, including roller garage doors. Our garage door technicians are trained extensively in-house to ensure they are equipped to handle any roller garage door repair, no matter how complex.

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    Just give us a call and our fully trained technicians will visit your premises to diagnose the issue and give you a quotation – we offer a complete service from the most basic repair all the way to replacement of key components of the opening mechanism.

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    Garage Door Service & Maintenance

    Whilst this is dependent on the style and manufacturer of your garage door, in most cases, we will be able to supply an extra remote for your automatic garage door. Our expert team can also pair your new remote to your garage door to ensure it works correctly and only opens your own garage.

    Some automated garage doors can even be integrated into a smart home system, allowing control of your garage door from a smart device and eliminating the need for physical remotes altogether.

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    Yes, all garage doors require maintenance to keep them functioning at their best. We advise that you follow the maintenance procedures recommended with the installation instructions that came with your door. The technicians at JB Garage Doors can also carry out an annual maintenance for a very reasonable fee

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    Garage Door Warranty

    In the unlikely event that you experience any issues, we offer a free 12-month guarantee on all new garage door installations. This ensures that we can promptly resolve any concerns so that your garage door is always in good working condition. Additionally, depending on the brand of garage door you choose, the manufacturer may supply their own guarantee.

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    Spares & Repairs

    Wide range of spare parts and accessories

    Leading garage door professionals

    Established since 1972

    Spares & Repairs

    Automated Garage Doors

    Open without leaving the car for total convenience

    Enhances security, thanks to tougher automated opening mechanism

    Ideal for those with mobility issues

    Automated Garage Doors